TERMS AND CONDITIONS OF USE
Entity: LMC Migration – ABN [37192895670]
Jurisdiction: Victoria, Australia
Last Updated: 11/6/2026
Introduction and Acceptance
1.1. Welcome to LMC Migration (“the Agency”, “we”, “us”, or “our”). We operate as a registered migration agency under the laws of the Commonwealth of Australia and the State of Victoria.
1.2. By accessing, browsing, or using this website (including any subdomains, portals, or forms), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy.
1.3. If you do not agree to these Terms, you must immediately cease using this website. Your continued use constitutes acceptance of any updated terms posted herein.
2. Definition of Services and Scope
2.1. Registered Migration Agent Status: We are a registered provider of migration assistance. Our services are governed by the Migration Act 1958 (Cth) and the Code of Conduct for Registered Migration Agents (the “Code”).
2.2. Services Offered: We provide the following distinct services, which are subject to separate written agreements where applicable:
– General Information: Publicly available content regarding immigration policies.
– Consultations: Paid sessions providing analysis of your individual circumstances.
– Migration Assistance: Preparation and submission of visa applications, appeals, and related correspondence to the Department of Home Affairs.
3. No Immigration Advice Disclaimer (General Content)
3.1. Nature of Content: All information, articles, guides, and automated tools provided on this website are for general informational purposes only. They do not constitute “migration advice” as defined in the Migration Act 1958, nor do they constitute legal advice.
3.2. No Reliance: You must not rely on any content from this website as a substitute for professional advice tailored to your specific circumstances. Immigration law is complex and subject to frequent legislative changes and policy updates.
3.3. Individual Outcomes: Visa decisions are made solely by the relevant government authorities based on individual merits. The Agency makes no representation that any visa application will be successful.
4. Client Relationship and Engagement
4.1. No Formal Relationship: Merely accessing this website, submitting an enquiry, or attending a paid consultation does not establish a client-agency relationship.
4.2. Formal Agreement: A formal client relationship is established only upon the signing of a written Service Agreement (or Consultation Contract) that complies with the Migration Agents Code of Conduct. This agreement will explicitly outline fees, scope of services, and refund policies.
4.3. Duty of Care: Once a formal agreement is signed, we owe you a duty of care as outlined in the Code of Conduct. Until then, we are under no obligation to act on your behalf.
5. No Guarantee of Visa Outcomes
5.1. Legislative Reality: The granting of visas is a discretionary power exercised by the Minister or the Department of Home Affairs.
5.2. Explicit Disclaimer: Under no circumstances shall the Agency, its staff, or agents guarantee, promise, or imply a positive outcome (such as visa approval) for any application, appeal, or judicial review.
5.3. Risk Acknowledgement: You acknowledge that migration outcomes depend on changing laws, policy directives, and the specific facts of your case. We will provide honest assessments of likelihood, but these are not guarantees.
6. Commissions and Third-Party Referrals
6.1. Disclosure Obligation: If you are introduced to the Agency by a third party (e.g., a real estate agent, education consultant, or partner organisation), that third party may receive a commission or referral fee.
6.2. Transparency: Where such arrangements exist, we will provide full written disclosure prior to the engagement of services, detailing the nature of the arrangement and any potential conflict of interest, in strict compliance with the Code of Conduct.
6.3. No Hidden Fees: Any commission received will not increase the fees charged to you unless explicitly stated and agreed to in writing.
7. User Accounts and Security
7.1. Account Creation: In the future, we may introduce secure client portals requiring user registration.
7.2. User Responsibility: Should you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account.
7.3. Security Limitations: While we employ industry-standard encryption, you acknowledge that no internet transmission is 100% secure. You agree to notify us immediately of any suspected unauthorized access.
8. Intellectual Property
8.1. All content on this site (text, logos, graphics, software) is the property of [Your Agency Name] and is protected by Australian and international copyright laws.
8.2. You may not reproduce, distribute, or modify any content without express written permission, except for personal, non-commercial use related to understanding our services.
9. Limitation of Liability
9.1. Exclusion of Liability: To the maximum extent permitted by law, the Agency excludes all liability for any indirect, consequential, or special damages arising from your use of this website or reliance on its information.
9.2. Statutory Guarantees: Nothing in these Terms limits our liability in cases where the law prohibits such exclusion (e.g., consumer guarantees under the Competition and Consumer Act 2010). In such instances, our liability is limited to the resupply of services or repayment of fees as required by law.
9.3. Client Error: We are not liable for delays or refusals resulting from false, incomplete, or misleading information provided by you.
10. Privacy and Data Collection
10.1. We collect personal information in accordance with our Privacy Policy, which includes details on how we handle data under the Privacy Act 1988 (Cth) and the Code of Conduct (which requires retention of certain records).
10.2. By using this site, you consent to the collection and processing of your data for the purpose of providing migration services.
11. Amendments to Terms
11.1. We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.
11.2. Continued use of the site after changes constitutes acceptance of the new Terms.
12. Governing Law and Dispute Resolution
12.1. Jurisdiction: These Terms are governed by the laws of the State of Victoria, Australia.
12.2. Disputes: Any disputes arising from these Terms or our services shall be submitted to the exclusive jurisdiction of the courts of Victoria.
12.3. Complaints: If you are dissatisfied with our service, you may lodge a complaint directly with us first. If unresolved, you may escalate the matter to the Office of the Migration Agents Registration Authority (OMARA).